Customer support
It answers customers from the records you open to it, in their language, books appointments and hands off to your team, with the source of each answer.
Create your account and set it up in the Bench: choose what it answers from, then try it as a customer would.
Its result, the records behind it and what goes in and comes out open in your workspace with a free 7-day trial.
Start your 7-day free trialHow you try it
Sign up with your work email and start a 7-day free trial.
Your workspace opens: set the chatbot up in the Bench and try it as a customer would.
Open any result to see the records behind it, then bring your own data.
Customers who still need help
Customer support
Read calls, chats and emails, and see who is still waiting for help, which callbacks are overdue and what was promised.
Example question“Which customers still need help?”
Example on fictional sample data
See this use caseTranscript checks
2structural issues
Customer support
See who spoke, how that is known, and what a transcript cannot tell you, without rewriting a word.
Example question“Who said what in this call, and how do we know?”
Example on fictional sample data
See this use caseMembership policy
“A member may cancel within 14 days of renewal for a full refund.”
Membership policy · Section 2
Knowledge & documents
Find the policy or contract passage that answers, and open the source behind the answer. When the documents do not say, it says so.
Example question“Can a member cancel after renewal?”
Example on fictional sample data
See this use caseSperiential answers questions about your business records and shows the records behind each answer. When your records do not answer a question, it says what is missing.
Choose a use case. Try it with sample data. Check the evidence behind the result.
Try the UI BenchTalk to us about your businessNo data upload needed to explore.