The Speriential platform

Ask questions across
your business records.

Your systems hold the records. Speriential brings the question, the evidence and your business rules into one place you can inspect.

Explore a use case For developers

01 · Your records

Keep the source.

Policies and agreementsCalls, chats and emailsTransactions and accounts

02 · Speriential

Establish the support.

Evidence and identityComputation and business rulesScope and answer boundaries

03 · Your result

Inspect the outcome.

Answers with source passagesFigures with supporting rowsFindings with clear limitations

What you can do with Speriential

Answers grounded in records.

See the passage behind a policy answer, and know when the documents you chose do not support one.

Figures you can follow.

Open the rows and the calculation behind a total. Scope and currencies stay explicit.

The customer's side of the story.

See what is still unresolved, with the words that led to each finding.

Use cases

Run it on the Bench. Build it with the API.

Each use case runs on sample data in the Bench the moment you sign up, and each one is a door in the API.

Find unresolved customer issuesRead calls, chats and emails, and see who is still waiting for help, which callbacks are overdue and what was promised.Answer questions from your documentsFind the policy or contract passage that answers, and open the source behind the answer. When the documents do not say, it says so.Calculate totals from your recordsAdd up billing, sales or payments from a spreadsheet, with the rows behind every number and currencies kept apart.Summarize your recordsTurn a set of documents or messages into a short summary, each sentence linked to the record it comes from.Compare two documentsSee what changed between two versions of a contract or a policy, clause by clause, each difference cited.Review a customer's historyEverything your records hold about one customer, from messages to payments to bookings, newest first, each one press away.Check a statement against your recordsPaste a statement or a draft answer and see, sentence by sentence, what your records support and what they do not.Remove sensitive informationTake names, emails, phone numbers and IDs out of a text before anyone reads it, and keep a copy you can download.Find the next offer for a customerFrom the products you sell, the offer that fits a customer next, why it fits, and what was ruled out.Check a call transcriptSee who spoke, how that is known, and what a transcript cannot tell you, without rewriting a word.Add a customer chatbot to your websiteIt answers customers from the records you open to it, in their language, books appointments and hands off to your team, with the source of each answer.

Try the sample controls

See what happens when the evidence changes.

Change one thing in the sample. See how the result changes and which records support it.

01Change the scope

Decide what needs attention.

Some members still have an open issue. Others are waiting on a callback or a follow-up.

Include callbacks and follow-upsTwo more interactions

Resolved and declined interactions stay out.

02Inspect the result

Interactive sample

7interactions need attention

5 unresolved · 1 callback · 1 follow-up

INT-2001Morgan EllisUnresolved INT-2002Lucía PérezUnresolved INT-2003Ana CostaUnresolved INT-2004Taylor KimUnresolved INT-2005Casey ReedUnresolved INT-2006Jordan LeeCallback scheduled INT-2007Sam RiveraFollow-up required

The selected evidence and the result stay together.

03Open the full sample

Run the full example in your own workspace.

Try the full support sample A different business question? Talk to us

Fictional sample data. Changes recalculate in your browser. No live model, customer system or real-world action is connected. The full sample opens with its own data.

See the platform at work

Start with a question you already have.

Switch between tasks to see the records, the result and the evidence you can explore.

Your question

Which customers still need help?

3 sample records included

Prepared sample data. No upload needed.

A result you can inspectSample preview

Customers who still need help

Morgan EllisAccount access is still blockedUnresolved

Jordan LeeThe promised callback has not happenedCallback

Sam RiveraA promised $129 refund has not arrivedRefund owed

Read calls, chats and emails, and see who is still waiting for help, which callbacks are overdue and what was promised.

Open the supporting records

Built for your business

See what Speriential can do for you.

Speriential answers questions about your business records and shows the records behind each answer. When your records do not answer a question, it says what is missing.

Start with one business question.

Choose a use case. Try it with sample data. Check the evidence behind the result.

Try the UI Bench Talk to us about your businessNo data upload needed to explore.

Ask questions across your business records.